Digital Channels

Keep digital journeys personal and consistent

AI digital agents guide member workflows across app, web, email, and ATM.

The Opportunity

One strategy across every digital touchpoint

One AI agent layer across digital workflows.

Personalized offers and nudges within your existing digital banking experience — contextual, timely, and compliant.

AI-driven campaign targeting using the same member intelligence as your branch. Consistent messaging, every channel.

Contextual prompts at self-service channels based on member profile, recent activity, and predicted needs.

Built-in A/B testing and holdout groups to measure true incremental lift from personalization.

Member Journeys

FinRank keeps your marketing, mobile, and kiosk teams aligned so members see the right guidance every time.

Challenge

Web and app journeys start with generic banners or random campaigns.

FinRank

Signals from core and behavior data let FinRank highlight the most relevant guidance before they log in.

Challenge

Offers contradict what staff just discussed at the branch or call center.

FinRank

Shared personalization policies keep messaging synchronized as soon as the member touches any channel.

Challenge

Marketing can’t prove which nudges changed behavior.

FinRank

Experimentation and holdout groups attribute value so teams can move fast with confidence.

Integrations

FinRank keeps marketing automation, digital banking, and experimentation tools synchronized.

Push contextual prompts directly into your mobile and web banking experiences.

Shared member intelligence keeps email, nurture, and push campaigns aligned with branch and call teams.

Experiments and holdouts run on the same data so teams can prove lift and iterate fast.

See how FinRank keeps every digital moment connected to your frontline.