Branch Intelligence

Make every branch visit count

AI branch agents guide teller workflows with real-time context, compliant prompts, and next best actions.

The Opportunity

Run smarter branch conversations

AI support built directly into everyday teller workflows.

Focus on members who need you most

Daily AI huddles surface the households ready for deeper conversation so staff aren’t guessing.

Every visit feels intentional

Signals from deposits, payments, and interactions suggest relevant offers before the staff even ask.

Recommendations people welcome

Models balance value, fit, and risk so prompts sound like thoughtful guidance, not scripts.

One screen for every insight

Core, CRM, and LOS context converge alongside the next-best-action, so staff keep rapport, not tabs.

Learning that proves its impact

Outcomes feed back into the models so each interaction sharpens the next and the data proves outcomes.

Member Moments

Before, during, and after the 2–3 minute impression window

FinRank keeps your staff confident and prepared for what happens every time a member steps in.

Before the visit

Challenge

Managers spend hours assembling reports and still rely on intuition to prioritize.

FinRank

Forecasts rank members by value, risk, and opportunity so huddles point to the right people.

During the visit

Challenge

Staff juggle systems and manual notes while the member waits.

FinRank

One AI workspace surfaces context, conversation prompts, and compliant offers in real time.

After the visit

Challenge

Insights vanish into desk drawers and teams can’t prove impact.

FinRank

Outcomes are captured automatically, looping back into the model so the next interaction is smarter.

Platform

What this looks like

Real-Time Customer Scorecards

Streaming models score each member on value, risk, and intent — before and during the interaction.

Next-Best-Action Engine

AI maps pricing, eligibility, and product rules to recommend the best conversation or offer.

Deployed Inside Your Infrastructure

Models run in your data warehouse/VPC. Sensitive data never leaves the institution.

Explainable, Policy-Driven AI

Every recommendation is auditable, aligned to policy, and tunable by business and risk teams.

Integrations

Connect FinRank to the systems your branch already trusts

Real-time data flows from core, CRM, and LOS partners keep prompts accurate and compliant.

Core & Deposit Systems

Live balance, behavior, and account data from your core powers the member scorecard.

CRM & Workforce

Bi-directional sync keeps account notes, follow-ups, and member journeys aligned.

Loan Origination & LOS

Borrower context and eligibility rules help staff surface the most relevant lending options.

Ready to transform your branch?

See how FinRank turns every walk-in into measurable revenue.

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