AI-Powered Branch Operating System

Turn every teller into a confident universal banker

AI agents coach your frontline in real time so any teller can ask better questions, uncover needs, and guide each member to the next best action.

70%

of members want tailored
advice — many still miss out

2–3 min

to make a strong first
impression in the branch

94%

of banks aren't yet delivering
personalization at scale

Backed by leading investors

The Opportunity

Next era of branches

Fewer routine transactions, more complexity per interaction.

How Branches Are Changing

Less routine work, more high-value conversations

Simple transactions are moving to digital channels
Branch visits now involve bigger questions and bigger decisions
Tellers handle service, risk checks, and member guidance in one conversation
Managers need a clear view of which actions drive outcomes

How AI Equips Every Teller

Simple next best action guidance in real time

Shows the best opener and next best action right away
Provides simple, compliant prompts for service and growth conversations
Recommends actions like set beneficiary, enroll in eStatements, or download the mobile app
Suggests specialist handoffs, captures follow-up, and tracks outcomes automatically

Beneficiary not on file during account review.

Next Action: Set up beneficiary

Paper statements still active for a digital-ready member.

Next Action: Enroll in eStatements

Member is not using mobile banking features yet.

Next Action: Download mobile app
How It Works

Define. Analyze. Act.

Step 1

Define

Pick the outcomes you care about and set the rules. Choose eligible products, guardrails, and what good looks like by branch or segment.

Step 2

Analyze

FinRank reads balances, products, and recent behavior to rank who needs attention and why — in seconds.

Step 3

Act

Staff get the best opener and next step during the interaction, helping tellers operate like universal bankers from day one.

Integrations & Partners

Built to fit your existing stack

Connect FinRank with the systems your teams already rely on — core, CRM, LOS, and data partners.

Core & Deposit Systems

Connect to member data and account context in real time.

CRM & Marketing

Activate next-best-action across campaigns and branches.

Loan Origination (LOS)

Unify intent signals and guide lending conversations.

Partner ecosystem

Trusted by leading vendors and advisors

Talk integrations
Jack Henry Core
Banno Digital Banking
HubSpot CRM
AWS Cloud
Cloudflare Security

Let's redefine member experiences

Real-time personalization designed for safe, in-branch use. See how it supports your frontline.

Contact Us

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